The National Gaming Board Uganda under section 4 of the Lotteries and Gaming Act, 2016 is mandated to issue licenses for Lotteries, Casinos, Gaming and Betting in Uganda. The mandate includes Licensing, Supervision, Enforcement and dispute resolution.
The Board has powers to conduct investigation, examination, inspection and issue guidelines, directives or instructions for the proper management of the industry.
The Board is Mandated to Inspect Operators, their operation premises and their activities, as well as monitor the impact of these activities on society.
The National Gaming Board Uganda is mandated under the Lotteries and Gaming Act 2016 to carry out enforcement to ensure compliance.
The Board is mandated by the law to receive, investigate and arbtrate or take appropriate action incase of complaints relating to lotteries, Gaming, Betting or Casinos. Acomplainant must lodge a formal complaint with the Board which is then delt with in accordance with the law.